Baseline agreed first
Before any change, we agree the measures and the starting position from your own trading data — so improvement is not a matter of opinion.
Results
Evidence, reported the way owners can check it
We would rather show you how results are measured than publish numbers you have no way of verifying.
Method
How we report results
The same four rules apply to every engagement, regardless of size.
Owner-verified figures
Results are taken from the client's P&L and PoS reporting, and only published once the client has reviewed and approved them.
Anonymous by default
Venues stay unnamed unless the client asks otherwise. Named references are available on request, client permitting.
No selective windows
Comparisons use like-for-like trading periods, not a strong month against a weak one.
Engagements
Written summaries in preparation
We do not publish case studies until the client has approved the figures. Anonymised summaries are being written up now — in the meantime we will walk you through comparable work on a call and, where clients permit it, put you in touch with a reference.
Ask us for the closest comparable engagement to your situation and we will talk you through the baseline, the interventions and the measured outcome on a call.
Credibility
What you can verify before committing
Everything below is checkable, which is the point.
- ✓A written scope with named deliverables and dates before any fee is agreed.
- ✓A free 30-minute call, plus an instant venue review you can complete without speaking to us.
- ✓Published client agreement, advisory disclaimer and terms of service.
- ✓Clear separation between discussion-based consultancy and offline project work, quoted separately.
Let's talk about your venue's next chapter
A free 30-minute virtual consultation, held at any date and time that suits you — in your own time zone. After that, video consultancy is charged hourly for discussion-based advice; offline project work is quoted separately.