Hospitality consultancy

Hospitality consultancy for hotels, restaurants, bars and venues

We are hired when a hospitality business is not producing the result its owner expected. The work starts with evidence from your own P&L, rotas and till data, and ends with changes made on the floor.

Symptoms

You are probably here because

These are the patterns that bring owners to this conversation.

  • Sales look healthy but very little reaches the bottom line
  • Nobody can say confidently which dishes or hours actually make money
  • The venue depends on one or two people to run properly
  • A new site or refurbishment is coming and there is no critical path

What changes

  • A clear view of where margin is lost and in what order to fix it
  • An operating model that survives a bad week and a short-staffed shift
  • Owners and managers working from the same weekly numbers
Take the 3-minute venue review

The work

How we approach it

Evidence before opinion

We start from your numbers — trading data, labour, purchasing and covers — rather than a generic best-practice checklist.

Sequenced by payback

Recommendations are ordered by how quickly they return cash, so early wins fund the structural work.

Implementation, not a PDF

Every engagement names who does what, by when, and what the measure of success is.

Engagements

What you can buy

Defined scope, defined deliverables. Fees are quoted and agreed in writing before anything starts.

2 weeks

Venue Diagnostic

A ranked list of where profit is leaking and what to fix first.

  • P&L, rota and till data review
  • Menu and pricing margin analysis
  • Ranked opportunity register with payback order
  • 90-minute findings session
6–8 weeks

Operating Model Reset

Labour, rotas and standards matched to real demand patterns.

  • Demand-based labour model
  • SOP library and shift routines
  • Management accountability cadence
  • Systems and reporting audit
90 days

90-Day Turnaround

A loss-making or drifting venue back on a credible recovery path.

  • 14-day diagnostic
  • 90-day recovery plan with weekly milestones
  • Cost, labour and supply interventions
  • Weekly performance review with the owner

FAQs

Questions owners ask

What does a hospitality consultant actually deliver?

A defined piece of work with a defined outcome — for example a two-week diagnostic that ranks profit leaks by payback, or a rebuilt menu and pricing architecture. Each engagement lists its deliverables before it starts.

Do you work with single sites or only groups?

Both. We support single-site independents, growing multi-site groups, hotel owners, private members' clubs and investors reviewing hospitality assets.

How do engagements usually begin?

With a free 30-minute call or the online venue review, so we can see whether the problem is commercial, operational or structural before anyone commits.

Related

Other solutions

Let's talk about your venue's next chapter

A free 30-minute virtual consultation, held at any date and time that suits you — in your own time zone. After that, video consultancy is charged hourly for discussion-based advice; offline project work is quoted separately.

Book a consultation