Openings

Restaurant and hotel opening consultancy — pre-opening and mobilisation

Openings are lost in the six months before the doors open. A critical path, a real pre-opening budget and trained people are what separate a strong first month from an expensive one.

Symptoms

You are probably here because

These are the patterns that bring owners to this conversation.

  • A lease is signed and there is no week-by-week plan
  • Fit-out decisions are being made without an operating model
  • Recruitment starts too late to train properly
  • No soft launch, so the first paying guests are the rehearsal

What changes

  • An opening date the team can actually hold
  • Pre-opening spend controlled against a plan
  • A trained team on day one instead of week six
Take the 3-minute venue review

The work

How we approach it

Critical path and budget

Every dependency from lease to launch, costed, with float where it matters.

Mobilisation

Licensing, procurement, equipment specification, recruitment campaign and onboarding.

Training and soft launch

Training weeks, SOP build, menu rehearsal, friends-and-family service and a post-opening review.

Engagements

What you can buy

Defined scope, defined deliverables. Fees are quoted and agreed in writing before anything starts.

6–8 weeks

Operating Model Reset

Labour, rotas and standards matched to real demand patterns.

  • Demand-based labour model
  • SOP library and shift routines
  • Management accountability cadence
  • Systems and reporting audit
3–9 months

Opening Programme

From lease to first service without the usual cost overruns.

  • Critical path and pre-opening budget
  • Licensing, procurement and recruitment plan
  • Training weeks and SOP build
  • Soft launch and opening review

FAQs

Questions owners ask

How early should we involve you?

Ideally before the fit-out is fixed — kitchen layout, storage and back-of-house flow are operating decisions that are expensive to reverse later.

Can you support an existing site relaunching?

Yes. Relaunches follow the same mobilisation discipline, with the added task of resetting expectations with existing guests.

Related

Other solutions

Let's talk about your venue's next chapter

A free 30-minute virtual consultation, held at any date and time that suits you — in your own time zone. After that, video consultancy is charged hourly for discussion-based advice; offline project work is quoted separately.

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